Privacy Policy

1. Introduction

Viking Labs ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, password, and any other information you provide.
• Order Information: We collect billing and shipping addresses, payment information, phone numbers, and order history.
• Communication: We collect information from any emails, messages, or inquiries you send us.
• Profile Data: When you use third-party authentication (TikTok, Google, etc.), we collect your public profile information (name, email, profile picture).

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers, IP address, and device settings.
• Usage Data: Pages visited, time spent on pages, links clicked, searches performed, and referral sources.
• Cookies & Similar Technologies: We use cookies, web beacons, and pixels to track your activity and personalize your experience.
• Analytics: We use third-party analytics services to understand how users interact with our Site.

2.3 Third-Party Information

We may receive information about you from third parties, including payment processors, shipping partners, and social media platforms.

3. How We Use Your Information

We use the information we collect to:

• Process orders and deliver products and services
• Create and maintain your account
• Send transactional emails (order confirmations, shipping updates)
• Send marketing communications (with your consent)
• Prevent fraud, abuse, and security incidents
• Improve our Site, products, and services
• Personalize your experience
• Comply with legal obligations
• Respond to your inquiries and requests

4. How We Share Your Information

4.1 Service Providers

We share information with vendors who assist us in operating our Site and conducting our business, including payment processors, shipping carriers, email services, analytics providers, and hosting providers. These service providers are contractually obligated to use your information only as necessary to provide services to us.

4.2 Third-Party Authentication

If you sign up using TikTok or other social platforms, we may share limited information with those platforms as necessary to authenticate your account.

4.3 Legal Compliance

We may disclose your information if required by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the public.

4.4 Business Transfers

If Viking Labs is acquired, merged, or substantially reorganized, your information may be transferred as part of that transaction.

4.5 No Sale of Personal Data

We do not sell your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your account and associated data at any time by contacting us at the address below.

6. Security

We implement industry-standard security measures including encryption (SSL/TLS), secure authentication, and regular security audits to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to request access to your personal data and to receive a copy in a portable format.

7.2 Correction and Deletion

You may request correction of inaccurate data or deletion of your account and associated information.

7.3 Marketing Communications

You can opt out of marketing emails by clicking the "Unsubscribe" link in any email or by updating your account preferences.

7.4 Cookies

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please refer to your browser settings for more information. Disabling cookies may affect Site functionality.

8. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete such information promptly and, if necessary, terminate the child's account.

9. International Data Transfers

Your information may be processed and stored in the United States and other countries where we or our service providers operate. By using our Site, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your home country.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by updating the "Last Updated" date at the top of this policy. Continued use of our Site following such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us:

13. Additional Information

Research & Educational Purpose: The products and information on our Site are intended for research and educational purposes only. They are not intended for human consumption or use as dietary supplements. Customers are responsible for understanding and complying with all applicable laws and regulations in their jurisdiction.